Frequently Asked Questions
Have a question or want to find out more about Cappadocia Travel Pass®? Browse the list below to find answers to common questions. If you can't find what you're looking for, feel free to get in touch!
FAQ
Contact Cappadocia Travel Pass®
Have a question? Learn how Cappadocia Travel Pass® works in detail and check out the most frequently asked questions to get ready for your trip! If you have more questions, feel free to contact our team
Most Popular Questions
How Does Cappadocia Tourist Pass Work?
How do I activate my Travel Pass?
You can choose your pass start date at the time of purchasing your pass. Alternatively, your pass will start automatically by using first tour or activity.
Keep in mind that the Cappadocia Travel Pass® only counts calendar days, not 24-hour intervals. For example, if you begin using a 3-day pass on Friday at 4:00 p.m., your pass will expire on Sunday at 11:59 p.m., rather than Monday at 4:00 p.m. As a result, we recommend that you start your pass on the first full day of your trip to Cappadocia to get the most out of your pass.
How many times can I visit the attractions?
You can visit/participate in any tour and activity that is included in the pass only once. However there are no limits to how many attractions/experiences you can take part in per day. You can fit as many attractions in your travel itineray as you wish!
How long is Cappadocia Travel Pass valid for?
Your pass will be valid until the day it expires at 23:50. For instance, if your 3 day pass is valid between January 12-14, the last day that you are allowed to use the pass is January 14th until midnight.
How Much Do I Save with Cappadocia Travel Pass?
With Cappadocia Travel Pass, you can save up to 70%. Buying the tickets separately would cost a lot more, and you can calculate it for yourself!
Frequently Asked Questions
Getting Started
Can I buy the Pass when I'm in Cappadocia?
Yes , you can. Cappadocia Travel Pass is 100% online so you can buy it online and can start using it right away.
We recommend however that you buy the Cappadocia Travel Pass BEFORE travelling as there are attractions and services require reservations in advance.
For peace of mind, take a couple of minutes to browse and reserve those items before you arrive in Cappadocia.
Is the Pass delivered to my hotel? How do I collect it?
Cappadocia Travel Pass is a digital pass that will be sent to you via email.
Which pass should I buy for my child?
It depends on the age of your child and the number of days you want to sightsee in Cappadocia.
Children under 5 do not require a Pass because it will be cheaper for you to pay the individual admission fees for them at each site than to buy a Pass. We recommend that you check the admission costs and policies of any attractions you will be visiting for children under 5.
Children 5 - 12 years old can get the Child Pass. Some attractions and experiences are free for children under 12 and the cost of the Child Pass reflects that.
Children 12 and over, even 12 years and 1 day, need an Adult Pass.
So, now that you know whether to buy a child's pass or an adult's pass, simply choose the number of days you want the pass to be valid.
How does the pass validity work?
Cappadocia Travel Pass has 4 options for validity: 2, 3, 4, 5 days.
The moment you first use the Pass at an attraction (except the airport transfer), the days of validity start counting down.
The days of the Pass are counted as consecutive calendar days, not 24 hour periods. For example, if you start using a 3 day pass on a Friday, regardless of the time of day, it will be valid for Friday, Saturday and Sunday and will expire on Sunday at 23:59 (11:59pm).
What are the advantages of Cappadocia Travel Pass?
Cappadocia Travel Pass is a digital city pass that will grant you the access to more than 25 top attractions in the city, while helping you save more than 70%. With Cappadocia Travel Pass, you can visit best museums, historical places and hidden gems in the city while saving money for your future trips.
Which Pass Should I Choose?
It depends on how many days you want to spend in the city. If you are here for a short time, we recommend 3 or 4 day passes. For the full Cappadocia experience, you can visit up to 5 days and even more by upgrading your Cappadocia Travel Pass during the trip.
Do I get a physical card?
No, Cappadocia Travel Pass is a digital pass that will be sent to you via email.
What Are The Normal Prices of Attractions Included?
You can find all of the attractions provided and their regular prices you would pay if you haven’t had Cappadocia Travel Pass on our attractions page.
Can I Purchase Cappadocia Travel Pass As A Gift?
Yes. After purchasing the pass, you can simply send the pass ID to the person who is going to use the pass.
Why Should I Purchase the Cappadocia Travel Pass?
Because as Cappadocia Travel Pass staff, we optimized our pass for the best experience. Tourists of Cappadocia are usually very confused with what they will do in the city when they arrive. To avoid this, we gathered the most-visited 25+ attractions while letting you save up to 70%!
Moreover, you can skip the long ticket lines in the museums with your Pass. Just show your pass at the entrance, and you are good to go. There are more benefits to Cappadocia Travel Pass, and you can view them all through our website!
Buying Your Pass
Is the cost of the Pass in Turkish Liras?
No, the cost of the Pass is in Euros (€).
Can I buy the pass in cash or pay in a different currency?
Unfortunately not. The Cappadocia Travel Pass is an online Pass that will be delivered to you instantly via email. For that reason, you need to buy it directly from our website. You can pay with any debit or credit card. If your account is in a currency other than Euros, your bank will convert the price at the conversion rate of the day.
Which Payment Methods Can I Use?
You can securely pay by credit or debit card. All transactions will be in EUR.
Is There A Discount For Groups?
Yes. If you are going to visit with a group of more than 10, you can contact us and get your special discount.
How Can I Purchase Cappadocia Travel Pass?
It is a very easy process. Go to our website, click buy now, choose how many days you will spend in the city, and proceed with secure payment methods.
Then, in seconds, you will get your pass information!
Using Your Pass
What attractions or services are included in the Pass?
Visit the attractions page to see all of the attractions and services that are included with Cappadocia Travel Pass. You'll see the the best of Cappadocia and make memories to last a lifetime!
After I purchase the pass, can I use it right away?
Almost! Right after your purchase, you will get a confirmation e-mail with you Pass ID and a link to manage all your reservations. Log in to your account and get started!
What do I need to present in order to visit an attraction or claim a service?
For guided tours, simply show the guide your digital pass.
For attractions or services you reserved online, simply present your digital pass at the entrance.
Can I skip the lines with my Pass?
For all our guided tours, you get to skip the ticket line.
This will save you a huge amount of time where you could be waiting in the ticket line up to an hour at each place!
Many museums in Cappadocia have security checks at the entrance and these lines cannot be skipped.
Can I change or extend the dates of my Pass?
Yes, you can change the start date of your Pass as long as you haven't used it yet (not counting the airport transfer ). Just send us an email with your Pass ID and the new start date and we can change it for you right away.
You can also extend the dates of your Pass. The options are 2 day, 3 day, 4 day, and 5 day so just send us an email telling us which Pass you want to extend to and then all you have to do is pay the difference.
We will send you a link so you can pay online securely and quickly.
Should I print my pass?
You don’t need to print. If you will be out on the internet, you can have a screenshot or print of your Cappadocia Travel Pass.
I lost my confirmation mail. How can I access my pass account?
Please contact our customer support team. We will send your confirmation mail to your email address again.
Can I Use One Pass with My friend?
You can order one pass for 2 people under the same pass id. That means when you try to use the attraction, counter staff will allow you to use it for 2 people. But you can’t use one pass for one participant with your friend.
How Can I Learn About The Opening Hours of Attractions?
You can check our attractions page and check the opening hours of each attraction.
Do I Need to Make Reservations Before Visiting the Attractions?
All attractions do require a reservation, so you can not visit whenever you want. Please remember to make reservations as soon as you purchase the pass. You can check them on our website.
How Can I Make Reservations For Those Attractions ?
You need to make your reservation from your Pass Managment Screen , after you create your reservation you will receieve a confirmation mail, when you reach the attraction simply present your digital pass at the entrance.
Airport Transfers
How can I use my one-way airport transfer? Can I get a return transfer?
After you buy your Cappadocia Travel Pass, you will be able to make a reservation for a discounted one-way private airport transfer online.
Yes, you can get a return transfer but you cannot get the discounted price for the second transfer. In fact, you can book any number of additional transfers with us at the regular price.
My Pass expired yesterday and I didn’t book the airport transfer. Can I still book it?
Oops! Unfortunately, for technical reasons it is not possible to book the airport transfer after your pass has expired. You have plenty of time from the moment you purchase the Pass until it expires to make all the required reservations and use your Pass as much as you can.
Refunds
In case I can’t come to Cappadocia, can I get my money back?
All orders can be cancelled for a 100% refund up to 3 business days before you start using the Pass . That is, 3 day before the nearest reservation you have made is due or before you visit any of the attractions.
If your travel plan changes, we will amend your pass validity dates free of charge (if any service was not used) . Or we will reset your pass validity date so that you can use it any time within 24 months.
Support
Where Can I Find The Contact Number?
When you purchase your pass, we will send a phone number to you on the confirmation e-mail.
When Can I Text To You?
Our WhatsApp lines are online between 9 AM and 6 PM(GMT +03:00). You can type anytime during this period.
Do I Have to Be in Cappadocia in Order to Text?
No! You can type wherever you are. It can be before or after your trip, when you are back in your country.
How Much Does It Cost to Get Help From Staff?
Nothing! It is a complimentary service just for you.
What Can I Ask?
Anything about your trip. You can ask about directions, how to plan your trip, how to use your pass and more.
June 2023
What is the weather like in Cappadocia in June?
June marks the beginning of summer in Cappadocia, with warm and sunny days. Temperatures typically range between 20°C (68°F) and 30°C (86°F), making it ideal for outdoor activities and exploration.
Is June a good time to visit Cappadocia?
Yes, June is a wonderful time to visit Cappadocia. The weather is pleasant, and the landscapes are vibrant and beautiful. However, it is also a popular time for tourists, so expect larger crowds compared to other months.
Are the hot air balloon rides available in June?
Yes, hot air balloon rides are available year-round in Cappadocia, including June. It's advisable to book your ride in advance, as they tend to sell out quickly, especially during the busy summer season. The Cappadocia Travel Pass® may provide discounted rates for hot air balloon tours.
Are there any festivals or events in Cappadocia in June?
While Cappadocia doesn't host specific festivals in June, it is still a lively time with various cultural and outdoor activities taking place. You may come across local events, live music performances, or art exhibitions during your visit.
Can I hike in Cappadocia in June?
Yes, hiking is a popular activity in Cappadocia, and June offers favorable weather conditions for outdoor adventures. You can explore the picturesque valleys, such as Rose Valley, Pigeon Valley, and Love Valley while enjoying the stunning rock formations and cave dwellings.
What should I pack for a trip to Cappadocia in June?
It is recommended to pack lightweight and breathable clothing suitable for warm weather, including shorts, t-shirts, comfortable walking shoes, and a hat for sun protection. Don't forget to pack sunscreen, sunglasses, and a light jacket or sweater for cooler evenings.
Is it necessary to rent a car in Cappadocia?
Renting a car in Cappadocia is not necessary, as most of the popular attractions are easily accessible by public transportation or through guided tours. However, if you prefer the flexibility of having your own transportation, car rentals are available in the area. But remember, if you love your comfort, it is always to go for a VIP transfer, with Cappadocia Travel Pass® VIP transfers are discounted.
Cappadocia with Kids
Is Cappadocia a suitable destination for families with young children?
Cappadocia offers a range of family-friendly activities and attractions that cater to children of all ages. From exploring cave dwellings to taking hot air balloon rides and visiting open-air museums, there's something for everyone in the family to enjoy.
Are there any age restrictions for hot air balloon rides in Cappadocia?
Most hot air balloon operators in Cappadocia have age restrictions in place for safety reasons. Children under a certain age, usually around 6-7 years old, may not be permitted to ride due to height and safety considerations. It's best to check with the specific balloon operator for their age requirements.
Are strollers allowed in the attractions and sites in Cappadocia?
While some attractions and sites may have uneven terrain or steps that can make it challenging to navigate with a stroller, many places in Cappadocia are stroller-friendly. However, it's recommended to use lightweight and compact strollers that are easier to maneuver on uneven surfaces.
Are there any playgrounds or parks in Cappadocia where kids can play?
Yes, there are several parks and playgrounds scattered throughout Cappadocia. These spaces offer a chance for kids to run around, play, and have fun. Check with your accommodation or local recommendations for nearby parks or playgrounds in the area you're staying.
Are there any kid-friendly restaurants in Cappadocia?
Cappadocia has a variety of restaurants that cater to families and offer kid-friendly menus. These establishments often provide options like familiar international dishes, as well as Turkish cuisine suitable for children. Ask locals or your accommodation for recommendations on family-friendly dining options.
Can I bring a baby carrier or sling to Cappadocia for easier exploration?
Absolutely! Bringing a baby carrier or sling is a great idea, especially for exploring attractions with uneven terrain or steps where strollers may not be practical. This way, you can comfortably carry your little one while enjoying the sights and attractions.
Is it safe to travel to Cappadocia with kids?
Cappadocia is a safe destination for families. However, as with any travel, it's essential to take standard safety precautions such as keeping an eye on your children, avoiding risky activities, and following local guidelines. It's also recommended to have travel insurance that covers your family's needs.
Can I find baby supplies like diapers and formula in Cappadocia?
Yes, Cappadocia has supermarkets and pharmacies where you can find baby supplies such as diapers, formula, and baby food. However, it's advisable to bring your preferred brands or essentials with you to ensure availability and quality.
Are there medical facilities and pediatricians available in Cappadocia?
Cappadocia has medical facilities, clinics, and hospitals where you can seek medical assistance if needed. In case of an emergency or specific medical concerns, it's recommended to consult your travel insurance provider or contact your embassy for guidance.
Can I use the Cappadocia Travel Pass® for children?
Yes, the Cappadocia Travel Pass® can be used for children as well. However, please check the specific terms and conditions of the pass regarding children's eligibility and any age-related discounts or free entries that may apply. Please Check the Prices page.
Medical Care in Cappadocia
What is the quality of healthcare in Cappadocia?
Cappadocia, like the rest of Turkey, has a well-developed healthcare system with modern facilities and trained medical professionals. The region is equipped with hospitals, clinics, and medical centers that provide a range of healthcare services. The quality of healthcare in Cappadocia is generally excellent, ensuring that visitors have access to reliable medical care if needed.
Are there English-speaking doctors and medical staff in Cappadocia?
Yes, many doctors and medical staff in Cappadocia can communicate in English. In popular tourist areas, it is common to find healthcare providers who can speak multiple languages, including English. This helps to overcome any language barriers and ensures effective communication between patients and medical professionals.
What should I do in case of a medical emergency in Cappadocia?
In the event of a medical emergency, dial 112, the emergency number in Turkey, for immediate assistance. The operator will dispatch an ambulance to your location. Additionally, most hotels in Cappadocia have contact information for nearby medical facilities and can assist in contacting medical services on your behalf.
Are there any specific vaccinations required before traveling to Cappadocia?
The recommended vaccinations for traveling to Cappadocia are similar to those for other parts of Turkey. It is advisable to consult with your healthcare provider or a travel health clinic well in advance of your trip to ensure that you are up to date on routine vaccinations and to discuss any additional vaccinations that may be recommended based on your specific travel plans and medical history.
Can I use my travel insurance in Cappadocia?
Yes, travel insurance can be used in Cappadocia. It is essential to have travel insurance that provides coverage for medical emergencies, including hospitalization, medical treatment, and medical evacuation if necessary. Before your trip, review your travel insurance policy to ensure it offers adequate coverage for your needs while traveling in Cappadocia.
Are pharmacies easily accessible in Cappadocia?
Yes, pharmacies (Eczane in Turkish) are readily available in Cappadocia. They can be found in town centers and tourist areas, making it convenient to access over-the-counter medications and basic healthcare supplies. Pharmacies are usually open during regular business hours, but some may also offer emergency services or extended hours.
Does the Cappadocia Travel Pass® cover transportation within Cappadocia?
The Cappadocia Travel Pass® primarily grants access to attractions and services in Cappadocia but does not include transportation. However, discounted private transfers from/to Kayseri and Nevsehir are available as part of the pass, providing convenient transportation options for your family.
Is travel insurance included with the Cappadocia Travel Pass®?
No, travel insurance is not included with the Cappadocia Travel Pass®. It is highly recommended to have travel insurance that covers medical emergencies, trip cancellations, and other unforeseen events. Ensure that you have adequate travel insurance coverage before embarking on your family trip to Cappadocia.
Is it necessary to have travel medical insurance even if I have the Cappadocia Travel Pass®?
Yes, it is strongly recommended to have travel medical insurance even if you have the Cappadocia Travel Pass®. While the pass provides access to attractions and services, it does not include comprehensive medical coverage. Travel medical insurance offers additional protection, including coverage for medical emergencies, trip cancellations, and other unforeseen events, ensuring your peace of mind during your visit to Cappadocia.
Cappadocia on Budget
Is Cappadocia an affordable destination?
Cappadocia offers a range of budget-friendly options for accommodations, dining, and activities. With careful planning and utilizing cost-saving tips, you can have an incredible experience without breaking the bank.
How can I find affordable accommodations in Cappadocia?
Cappadocia has a variety of budget hotels, hostels, and guesthouses that offer comfortable stays at affordable prices. Look for accommodations in towns like Göreme, Urgup, or Avanos, where you'll find options to fit various budgets. Additionally, booking in advance or during the off-peak season can often result in lower rates.
Are there affordable dining options in Cappadocia?
Cappadocia is known for its delicious and affordable local cuisine. Look for family-run restaurants and local eateries that offer authentic Turkish dishes at reasonable prices. Don't miss out on trying traditional dishes like gözleme (stuffed flatbread), kebabs, and Turkish tea. Exploring local markets and trying street food can also be a cost-effective way to enjoy the local flavors.
What are some free or low-cost activities in Cappadocia?
Cappadocia offers several free or low-cost activities that allow you to experience its unique charm. Exploring the valleys and hiking trails, visiting open-air museums, and enjoying the mesmerizing sunsets and sunrises are all memorable experiences that don't require a significant financial investment. Many of these attractions are also included in the Cappadocia Travel Pass®, which provides additional savings.
How can I save money on transportation in Cappadocia?
Consider using local buses or renting a car with a group of fellow travelers to split the costs. Public transportation is a cost-effective way to get around, with buses connecting major towns and attractions. Alternatively, renting a car allows for flexibility and the ability to explore at your own pace. Compare prices and book in advance for the best deals.
Are there any discounts or special offers available for attractions in Cappadocia?
Yes! The Cappadocia Travel Pass® offers discounted access to a wide range of attractions, tours, and services in the region. With the pass, you can enjoy significant savings on activities such as hot air balloon rides, guided tours, museum visits, and more. It's an excellent way to make the most of your budget while still enjoying the best that Cappadocia has to offer.
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